Frequently Asked Questions

Our Online Market

Tastermonial’s online grocery stores make it easy to find healthy, diet-specific products while also supporting small to medium-sized businesses. We understand how hard it is for consumers with specific diets to find foods that match their preferences. Because most grocery stores chains aren’t accepting new products, lots of small consumer brands that cater to diet-focused foods are boxed out.

Tastermonial  created the first “fair market” grocery store giving emerging food brands a chance to compete with larger brands and reach consumers who want to buy natural food products that are a perfect fit for their diet. Tastermonial matches consumers with good-tasting foods that fit their lifestyle while providing visibility for these small/medium-sized brands.

At Tastermonial, we make health a priority, but we believe eating well shouldn’t mean you have to compromise on taste. Our diet-specific Tasterboxes include a variety of delicious full-size products that must pass strict ingredient, sourcing, calorie, nutrition and manufacturing standards.

The brands we partner with are just as driven to change the food world, and we take the time to get to know our partners and how they intend on making an impact. Before products join the Tastermonial community, a thorough background check of the food maker is conducted to ensure they are food safe certified and practice ethical and sustainable sourcing.

Our onboarded brands are not only good for you, but the products are taste-tested by our team and community of experts to ensure that they are equal parts delicious and diet-appropriate. Just because it’s healthy, doesn’t mean you should compromise on taste.

We are constantly on the lookout for small to medium sized food brands that are passionate about positively changing the food system. Check out our Brand Partnerships page for more information on how you can join the Tastermonial community.

Our App

Tastermonial, launched in July 2019, is an iOS app that lets users scan food products and get easy to understand nutritional information based on their diet. 

Once you scan a product, Tastermonial will simply show a color score, from red to green. Tastermonial deciphers nutrition labels and analyzes ingredients to help you make the right choices for your health.

Yes, our app is completely free of charge.

Our Tasterboxes

Our diet-specific grocery boxes, curated by a licenced dietitian, bring you a variety of groceries specific to your dietary lifestyle. Whether you are vegan, gluten-free, low-carb or just looking for healthy alternatives, you can count on Tastermonial to introduce you to brands you may not be familiar with but cater to your diet. The products in each box will rotate and you can always expect them to be tasty, unique, and rarely found at local grocery stores. Our goal is to help people with restricted diets feel unlimited in their food choices while elevating the platform for emerging, game-changing brands for people who strive to eat healthy.

All individual products included in our Tasterboxes can also be found on Tastermonial’s online grocery store! You can shop for your favorite Tasterbox products individually from our site and it will be delivered right to your doorstep. While our Tasterboxes can help eliminate time previously allocated for browsing the grocery store and reading nutrition labels, our online grocery store is also a great place to discover new products that taste good and match your preferences.

Yes! All of the materials used to package the Tasterboxes are 100% recyclable. Stay tuned as we continue to rework the packaging to become as sustainable as possible.

Our Community

As a small company ourself, Tastermonial is continuing to change and grow with new technology and partnerships to support your health journey to the best of our ability. We believe that communication is key, and we ensure this transparency with our community by being active on all our social media platforms, creating valuable content on the Tasterblog, and sending out newsletters as a hub for all things Tastermonial, including discounts and sales. 

Find @tastermonial on Instagram, Facebook, Twitter, LinkedIn, or email us at [email protected] for more personal assistance!

Finding a nutrition regimen suitable for your health can be a tricky task. While Tastermonial’s Tasterblog is filled with helpful information on diets, food allergies, healthy eating, and more, we highly recommend consulting your physician or certified dietitian to fully understand what foods or diet is right for you. No matter your dietary lifestyle, Tastermonial is here to support you on your health journey.

Shipping & Orders

Please allow five business days for vendors to ship out your items.

When your order is shipped, you will receive a unique tracking number for each package. If you’ve ordered multiple items, note that you may receive multiple shipping notifications for all of your items if they come from multiple brands.

As an online market, we recognize how critical shipping and delivery is to your experience. To minimize our carbon footprint, we do not accept returns of any item once it ships. However, If you are unhappy with a particular item please notify us within 14 days of receiving your order via email at [email protected] and we will do our best to resolve the issue.

Please contact [email protected] for any concerns. Our team will address your problem as soon as possible.

Need something else?  Email us at [email protected] if you have any questions or concerns. We are always open for feedback and looking for ways to improve. Feel free to reach out to us!